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backing problems

Leigh Lundin

first registered 16.01.10

last online 70 days ago

Several times in the past hour I attempted to back a book that was locked for editing. When it finally became unlocked, I tried to back it but it said this computer had already backed it too many times, yet–— it's still not on my shelf.

Seems like a bug to me.


Posted: 15/02/2012 13:44:55

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Greenleaf

first registered 04.01.12

last online 64 days ago

If you go to Tools on your Internet Explorer and 'delete browsing history', that might fix the problem.

Posted: 15/02/2012 13:49:49

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EMDelaney

first registered 20.11.10

last online 2 days ago

@Leigh

We've been having a few bug problems with the site during the last week, Leigh. Links, 'reply with quote' and functions like that have been spotty. They're telling us that the problems will be cleared up soon.

Good to see you by the way.


Posted: 15/02/2012 13:54:00

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earthlover

first registered 25.10.11

last online 282 days ago

I had the same thing happen to me. I had to get on a computer at work to back a book last week.

Posted: 15/02/2012 13:58:47

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Leigh Lundin

first registered 16.01.10

last online 70 days ago

Thanks for the help and advice. It's remembering despite deleting cookies, so it might really take another computer!

Thank you.

Leigh


Posted: 15/02/2012 14:20:05

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ZomB detector

first registered 04.01.12

last online 297 days ago

For the fervent and devoted Authonomy user, having at least 3 backup computer systems is de rigeur.



Posted: 15/02/2012 14:26:26

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Leigh Lundin

first registered 16.01.10

last online 70 days ago

That's committed, ZomB! (laughing) Or should be committed.

And me, stuck with only one computer.


Posted: 15/02/2012 14:42:25

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FrancesK

first registered 21.12.11

last online 174 days ago

If you go to Tools on your Internet Explorer and 'delete browsing history', that might fix the problem. <nolink>close quotes</nolink>

hope so because I'm trying to back 'Chameleon' and it wont let me!

Posted: 15/03/2012 17:29:36

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Greenleaf

first registered 04.01.12

last online 64 days ago

hope so because I'm trying to back 'Chameleon' and it wont let me! <nolink>close quotes</nolink>

Thanks Frances.

Posted: 15/03/2012 17:33:45

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